1. Delivery area:

    • The company offers nationwide delivery. For orders outside of the city center, a shipping fee will be added depending on distance and delivery method.
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      Orders within the city center will be delivered within 1–3 business days from order confirmation.
  2. Shipping fee:

    • Free shipping: Applies to orders with a certain value (e.g., 10 million VND or more), or as part of a promotional program.
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      Shipping fee: Calculated according to the fee schedule of our shipping partners. The company will inform customers of the details before finalizing the order.
  3. Delivery time:

    • The company is committed to delivering goods on time as agreed with the customer. In the event of delivery issues (e.g., bad weather, transportation problems), the company will promptly notify the customer and agree on a solution.

  4. Inspect goods upon receipt: Customers should inspect the goods immediately upon receipt. If there is any damage due to transportation, please contact the company immediately for assistance.